The Revo Store offers a variety of shipping methods to ensure you receive your item(s) when you need them. We will ship your order within 48 hours of confirmation of payment information.

Within HK

Local Shipping - Free on all orders over HK$500.00. Delivers within 3 business days after payment.

Macau & China Only

2-4 Day International Shipping - Delivers two to four business days after shipping, via Fedex.

Shipping costs

Shipping costs are calculated and displayed before you complete your order on the online Revo Store. These costs are also found on your order acknowledgment email.

Damage during shipping

If any item was damaged during shipping, contact us immediately. Please keep all of the packaging materials.

Non-Shipping Addresses

We do not ship to P.O. Box and APO/FPO addresses.

Returns

For software and consumables (including ink & paper) we offer a 7 days return policy only if the packaging has not been opened. Customer is responsible for cost of return shipping. Shipping and insurance charges are not refundable.

For other items we offer a 14 days exchange policy only if the item sold is found to be defective by the manufacturers. The defective item will be exchanged for the same model only if the return guidelines are followed: The item must be returned in NEW condition and with all the original manufacturers packaging, including cartons, boxes, instruction manuals and blank warranty cards and copy of customer sales invoice. All returns must be boxed and packed securely for shipping.

Replacement items will be exchanged within 14 days from the day the customer received the original item. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment. Customer is responsible for cost of return shipping. Shipping and insurance charges are not refundable.